Just Another Quick Observation

I got a call today from a guy in Florida. He needed to update his software. That's not a problem, except for the fact that he was in the midst of 50 mile per hour winds and he said they'd already got 18 inches of rain and it was still raining.

During the 'attempted' software update, the power kept going out in his house, windows and doors kept blowing open, his dogs were freakin' out, his Wife was chasing the windows and doors and dogs around and making squealing noises. While I was trying to tell him what he needed to do amidst all the chaos he just kinda seemed like he wanted to 'talk'. He kept talking about the storm that he was sitting in the middle of. He told me all about how Disney World and all that stuff shut down because of the weather. He told me about plywood and nails and screws and spray paint.

I told him to click "Next".

At some point in time, my 'human' side kicked in and took the controls away from my Tech. Support personality. I asked him, "Do you think this is the best time to be doing this? I mean, maybe you should call back when the Storm blows over". I'll probably hear about that from my Supervisor, but you have to understand, I could hear the Wind and the Rain that was going on around him. I could hear the windows and doors flapping around. I could hear the dogs going nuts and his Wife going insane in the background. It's was chaos. At one point he said, "Oh shit, there goes my Garage Door". Dude was like, "Fuck it, this Laptop has lots of Battery left".

Maybe it's just me, but...

Anyway, we got his software updated. I gotta give the Dude props for 'grace under pressure'.
I hope he and his family are all okay. I hope everybody in the path of the Storm in Florida is okay, for that matter.

Don't really have a point here other than that.

Peace.